Queensway Surgery

Queensway Surgery Patient Questionnaire

Generally, how easy is it to get through to the reception at the surgery on the phone to make appointments?

Very easy

Fairly easy

Not very easy

Was your appointment given within a reasonable time

Yes

No

How helpful did you find the receptionists at Queensway?

Very helpful

Fairly helpful

Not very helpful

Are you aware that Queensway offers a variety of appointments and times such as: 8am -6:30pm daily, Saturdays, telephone consultations and others, all available to book through the website?

YES

NO

I have used this facility to book appointments.

If you have used the surgery website to look for information or access services, how easy did you find it to negotiate?

Very easy

Fairly easy

Not very easy

How could it be made easier?

Do you use the Electronic Prescription Service

No

If YES, how easy do you find it?

Not very easy

Easy

Queensway also offers a range of Health Services within the surgery, these range from The Asthma Clinic, Health Check Clinic, Joint Injections, Minor Injury, Smoking and many more. Again, these can be found on the website in detail. Have you used any of the clinics on offer?

YES

If YES, which clinics have you attended?

NO

I was not aware they existed.

Any other comment

Are there any further comments or suggestions you would like to make about the surgery as a whole? Please do so below